Pricing & SST

All prices are quoted in Malaysia Ringgit (MYR) and are subject to change. It is also FREE of SST charges.

 

Method of Payment

We currently accept most major instant bank transfer with secured and trusted payment gateway (Ipay88).

We currently accept Visa, Mastercard, American Express, and Discover. Because of the card validation requirements of our site, internationally-issued credit and bank cards, excluding those issued in Canada, are not accepted. Please email qcupfinance@gmail.com for help resolving a payment issue.

 

Security & Privacy

Every information transmitted in this website is secured at all time. We do not stored any bank details at any time.

 

Exchange Policy :

We did not accept cancellation or refund after payment made. However, if your purchases does not arrived in good conditions, we offer one-to-one exchange and because we roast to order, the following rules apply:

  • The defect packet shall be return to us before a new packet of the coffee bean is replaced
  • The shipping cost for returning the defect packet will be borned by the customer 
  • To request a return, please snapshot the defect packet on the receiving date and email to return@qcup.com.my, including your order number and which coffee(s) you would like to return and why